Frequently Asked Questions
Everything you need to know about your CAMILLA shopping experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days. International delivery times vary by location.
What is your return policy for online orders?
We offer a 30-day return window for all full-priced items. Products must be unworn, in original condition, and with all tags attached to be eligible for a refund.
Are your garments true to size?
Most of our pieces are designed for a relaxed, bohemian fit. We recommend checking the specific size guide on each product page to ensure you find your perfect match.
How should I care for my silk garments?
To preserve the vibrancy and quality of our hand-embellished silk, we strictly recommend professional dry cleaning only.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and flexible payment options like Afterpay.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and duties are calculated at checkout based on your delivery destination.