Returns & Exchanges
At CAMILLA, we want you to be completely satisfied with your purchase. If your selected items are not quite right, we offer a 30-day return period for a refund or exchange on all full-priced garments.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place your items in their original packaging, ensuring all boutique tags remain attached and the garments are in unworn condition.
Attach Shipping Label
Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated courier service and keep your tracking number handy to monitor the progress of your return to our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing